Our promise
Backed by our workmanship guarantee
We take pride in every job. If something we did isn't right, we'll make it right.
What it means
We stand behind every job
Our reputation is built on doing the job right the first time. But if a repair or installation we performed fails due to our workmanship, we'll come back and correct it — that's our promise to you.
What's covered
- Defects in the workmanship of repairs and installations we performed
- Issues directly related to how we completed the job
- A prompt return visit to assess and correct qualifying issues
What's not covered
- Normal wear and tear over time
- Damage from misuse, accidents, weather or other trades' work
- Manufacturer defects in materials or products you supplied (covered by the maker's warranty)
- Pre-existing conditions outside the scope of the work we did
Materials vs. labor. Products and parts carry their own manufacturer warranties. Our guarantee covers the quality of our labor.
How to make a claim
Just call us at (412) 249-8414 or contact us and describe the issue. We'll schedule a visit to take a look. We want you completely satisfied with your Royal Hands experience.
Ready to cross it off your list?
Tell us what you need and we'll get you a fast, honest quote. Reliable. Skilled. Trusted.